Tenants, landlords, leases and multi-year cycles — tracked properly, not forced into a residential pipeline.
Turn your biggest pain points into competitive advantages
Residential fields that don't fit commercial stock
Floor areas, rates per square metre, lease terms, service charges and use classes are first-class fields rather than notes typed into a description box.
Long cycles where momentum quietly dies
Inactivity thresholds and automated follow-up keep an eighteen-month pursuit alive instead of it going quiet after the third month.
Committee decisions with several stakeholders
Multiple contacts attached to one opportunity with their roles recorded, so you know who signs, who influences and who has gone silent.
Lease renewals discovered too late
Break clauses and expiry dates carry reminders, so a renewal conversation starts months ahead rather than the week before.
Everything you need to succeed in your market
Net and gross floor area, rate per square metre or foot, floor plates, use class, parking ratio, service charge and fit-out status — recorded as structured fields you can search and filter on rather than prose buried in a listing description.
Occupier requirements and landlord instructions are different sides of the same market and need tracking separately. Both are modelled properly, with the requirement-to-availability matching that makes a broker useful to either side.
Lease start and expiry, break clauses, rent review dates and renewal windows all carry automatic reminders. In commercial the calendar is the pipeline, and a missed break date is a missed instruction.
Attach every party to the deal with their role — decision maker, occupier, finance, legal, agent on the other side — so a change of contact at the client does not orphan two years of relationship history.
Cap rate, net operating income and yield tracked against each asset, so investment stock can be matched to buyer mandates on the numbers rather than on square footage alone.
Commercial fees are rarely a flat percentage. Split arrangements between listing and occupier sides, staged payments on completion and rent commencement, and referral shares are all recorded on the deal and invoiced from it.
Commercial brokerage runs on a different clock from residential. A deal cycle measured in quarters rather than weeks, a decision made by a committee rather than a couple, requirements expressed in square metres and lease terms rather than bedrooms, and a relationship with a tenant that continues long past completion because the lease will come up for renewal. Most CRMs sold to property professionals are built around a residential sale and force commercial teams to bend every field. This one models the things that actually matter: floor areas and rates, lease terms and break clauses, tenant and landlord relationships as distinct entities, and pipelines long enough that keeping momentum across eighteen months is the real problem.
Occupier requirements matched against available floor plates, with fit-out status and rate per square metre driving the shortlist.
Warehouse and distribution stock with eaves height, loading and yard depth tracked alongside lease terms and covenant strength.
Unit availability, footfall context and tenant mix, with lease events driving renewal conversations before the anchor tenant starts looking.
Income-producing assets matched to investor mandates on yield, lot size and covenant rather than on location alone.
Start a 7-day trial, import your stock and requirements, and see whether the fields finally match the way you work.