A brandable chat widget with an AI agent that answers from your listings — and a team inbox for when a human takes over.
Everything you need to excel, built into one seamless experience
Colours, position, avatar and greeting all follow your brand, and it embeds on a standard site or WordPress in a single snippet. Visitors engage with something that looks like part of the site rather than an obvious third-party bolt-on.
The agent answers from a brief you write plus your live listings, so questions about price, availability, size and features get real answers. That is the difference between a chat that converts and one that collects email addresses for later.
The lead arrives with the page the visitor was reading, how they found the site, and their path through it. An enquiry from someone who read three pages about one development is a very different lead from a homepage bounce, and your team can see which is which.
A short pre-chat form captures who they are before the conversation starts, so even an abandoned chat leaves you with a contactable lead rather than an anonymous session.
Conversations land in a team inbox where anyone with permission can pick them up, with assignment so two agents do not answer the same visitor. Chats convert into contacts, viewings or deals without leaving the screen.
An agent can take over at any point and the AI steps back cleanly. The visitor sees continuity, not a jarring restart, and the whole transcript stays on the contact record.
Turn your biggest challenges into competitive advantages
Widgets nobody staffs
The AI answers immediately and escalates only when a human is genuinely needed.
Bots that can't answer property questions
It answers from your live inventory and your own documents.
Chat traffic that never becomes a lead
Pre-chat capture plus full attribution turns conversations into CRM records.
Handover means the visitor repeats everything
Agents take over mid-thread with the full transcript in front of them.
Most property websites convert badly for a simple reason: a visitor with one question has no fast way to ask it. A contact form is a commitment; a phone call is a bigger one. Live chat closes that gap, but only if someone answers — an unattended widget is worse than none. The AI agent answers from your own brief and your live inventory, so it can tell a visitor what the service charge is on a specific unit rather than promising that someone will be in touch. Every conversation registers the visitor as a lead with full attribution, including which pages they read before they asked.
The widget embeds on your property website or WordPress site, styled to your brand rather than looking like a bolted-on third-party tool. A pre-chat form captures name and contact details, and the resulting lead carries its source, landing page and browsing path into the CRM. Pricing is per active widget, so agencies running several sites or brands buy one per site. AI replies draw on your AI credit allowance like every other AI feature.
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