It replies, qualifies, updates the CRM and hands over to a human the moment the conversation needs one.
Everything you need to excel, built into one seamless experience
The agent answers using a brief you write plus your live inventory and uploaded documents, so it can speak to a specific property's price, availability and features instead of giving generic replies that make clients ask for a human immediately.
Budget, preferred area, timeline, financing, whether they are in the country. The answers land as structured fields on the lead record — not buried in chat text — so scoring, matching and reporting can all use them straight away.
It creates and updates contacts, logs interest against listings, sets follow-up tasks and moves the lead through your pipeline. The record is current without an agent doing data entry after the fact.
Escalation happens on your rules — a pricing negotiation, an unhappy client, an explicit request for a person. Handover state is visible, so a client is never stuck talking to a bot that has lost the thread, and two people never reply at once.
The agent can watch deal groups and surface what matters — a vendor accepting a figure, a buyer going quiet — without posting into the group itself unless you want it to.
Trigger the agent from a workflow: a new matching listing, a price reduction on something a buyer viewed, a follow-up on a viewing that happened three days ago and never got a response.
Turn your biggest challenges into competitive advantages
Enquiries at midnight go cold by morning
The agent replies immediately, qualifies, and books while interest is live.
Chatbots that can't answer anything specific
It works from your real listings and documents, not a canned script.
Qualification lives in chat text nobody parses
Answers are written to structured CRM fields ready for scoring and matching.
Clients trapped talking to a bot
Rule-based escalation with visible handover state and one-click agent takeover.
Property enquiries do not arrive during office hours. They arrive at 11pm from a buyer three time zones away who has just seen your listing, and the agency that replies first usually wins the viewing. The WhatsApp AI Agent answers on your own number, in the client's language, asking the questions your best agent would ask — budget, area, timeline, whether they are financing. What it learns goes onto the CRM record, not into a transcript nobody reads. When the conversation moves past qualification, it hands over with full context.
This is not a scripted chatbot with a decision tree. The agent works from a brief you write, your live listing inventory and your own documents, so it can answer a question about service charges on a specific building rather than deflecting to a contact form. You control its persona and tone, how long it waits before replying so it does not feel robotic, when it must escalate, and how many AI credits a single conversation may consume before it stops.
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