Voice assistants on your own numbers that pick up every time, ask the right questions, and write it all to the CRM.
Everything you need to excel, built into one seamless experience
No voicemail, no engaged tone, no call bouncing between agents who are all with clients. The agent answers on the first ring at any hour, which matters most in markets where buyers are calling from a different time zone entirely.
Budget, area, purpose, timeline, financing — whatever your team asks, in your order, with natural follow-ups when an answer is vague. The results land as structured fields on the lead, ready for routing and scoring.
The agent reads real availability from your calendar and books into it, so a viewing confirmed on a call is a viewing in the diary rather than a promise someone has to reconcile later.
Set the voice, tone, language and knowledge for each agent. A lettings agent and a prime-sales agent should not sound the same, and clients notice when they do.
Group agents into a team that shares a call and hands the caller between them when the subject changes — general enquiry to a specific development, sales to lettings — without making the caller repeat themselves.
When a call needs a human, it transfers with a summary of what has already been discussed, so your agent picks up informed instead of starting from 'how can I help?'
Turn your biggest challenges into competitive advantages
Missed calls are never counted or followed up
Every call is answered and logged, so nothing depends on someone being free.
Out-of-hours enquiries go to a competitor
The agent works evenings, weekends and holidays at the same standard.
Buyers don't leave voicemails, they call the next agency
A real conversation happens instead of a recorded message nobody returns.
Callers repeat themselves at every handover
Warm transfer carries the full conversation summary to the human agent.
Missed calls are the most expensive failure in an estate agency, and the most invisible. Nobody logs the buyer who rang during a viewing, got voicemail, and called the agency down the road instead. An AI call agent answers on your numbers every time — at nine on a Sunday, during the school run, while your team is in a sales meeting. It speaks naturally, asks your qualifying questions, books viewings into real calendar availability, and writes the outcome to the CRM. When the caller needs a person, it transfers with the context already captured.
Each AI agent has its own persona, voice, documents and abilities — you might run one for inbound sales, one for lettings, and one that handles out-of-hours only. Agents can also be grouped into a team that shares a single call and hands the caller between them as the topic changes, so a general enquiry that turns into a specific building question does not need to start over. The standard plan includes roughly 100 AI call minutes a month; the Pro tier includes about 300. Both require the phone system, since an AI needs a number to answer.
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